In the very rare event of a Slang outage (our uptime is 99.9%), we can forward guest calls directly to your restaurant so the disruption doesn’t impact the guest experience.
How to Set Up Your Fallback Number
1. Navigate to the new Account Settings page. Please note that only users with the Owner or Administrator role in North America can view and edit these settings.
2. Enter in the phone number we should direct calls to in the event of a Slang outage. That’s it!
In the first two weeks of February alone, Slang typically helps restaurants handle hundreds of thousands of guest calls and book tens of thousands of reservations. Don't miss out on this opportunity to make the most out of this holiday.
Here are a few ways customers are preparing for Valentine’s Day:
If you’d like help tailoring this to your business, join our Office Hours every Tuesday from 2:00–4:00 PM ET. You can stop by for a few minutes or stay longer, it's totally up to you. Our team will help you get everything set up. If you're interested in joining, just reply to this email and we'll send you an invite!
Want to know the status of Slang’s systems at any given time? Check out our real-time Status Page.